Refund policy

Returns & Refunds

We want you to love what you bring home. If an original painting isn't the right fit for your space, you may request a return within 30 days of receiving your order.

To be eligible for a return, the work must be in its original condition — unaltered, undamaged, and returned in the original or equivalent protective packaging. The buyer is responsible for return shipping, which must be fully tracked and insured to the original purchase value. We are not responsible for works damaged or lost in return transit.

Custom commissioned work is not eligible for return or refund.

Damages and Issues

Please inspect your order carefully upon delivery. If the work arrives damaged, contact us within 48 hours of receipt with photographs of the damage and packaging. We will work with you to resolve the issue, which may include a replacement, repair, or refund depending on the circumstances.

Refunds

Once your return is received and inspected, we will notify you of the outcome within 3 business days. If approved, your refund will be issued to your original payment method within 10 business days. Processing times vary by bank or card provider.